Showing posts with label VA Medical Centers. Show all posts
Showing posts with label VA Medical Centers. Show all posts

Sunday, June 28, 2020

THE EVOLUTION OF PTSD


From Where I sit
How PTSD went from ‘shell-shock’ to a recognized medical diagnosis
The symptoms of post-traumatic stress disorder have been recorded for millennia, but it took more than a century for physicians to classify it as a disorder with a specific treatment.
BY ERIN BLAKEMORE
PUBLISHED JUNE 16, 2020

The battles were over, but the soldiers still fought. Flashbacks, nightmares, and depression plagued them. Some slurred their speech. Others couldn’t concentrate. Haunted and fearful, the soldiers struggled with the ghosts of war.
Which war? If you guessed Vietnam, the U.S. Civil War, or even World War I, you’d be wrong. These soldiers’ symptoms were recorded not on paper charts, but on cuneiform tablets inscribed in Mesopotamia more than 3,000 years ago.
Back then, the ancient soldiers were assumed to have been hexed by ghosts. But if they were treated today, they would likely receive a formal psychiatric diagnosis of post-traumatic stress disorder (PTSD).
Although the diagnosis has its roots in combat, the medical community now recognizes that PTSD affects civilians and soldiers alike. Patients develop PTSD after experiencing, learning about, or witnessing a traumatic event—defined as “actual or threatened death, serious injury, or sexual violence”—and their intrusive symptoms affect their ability to cope in the present.
Nearly seven percent of American adults will likely experience PTSD during their lifetimes, but it took hundreds of years, and the dawn of industrial-scale warfare, for society to recognize the deleterious physical and mental effects of experiencing, witnessing, or becoming aware of traumatic events.

"Traumatic hysteria"
Medical historians have documented many early accounts of what would now be classified as PTSD. There’s Herodotus’ description of an Athenian soldier who became blind after witnessing the Battle of Marathon in 490 B.C., and a Shakespearean monologue in Henry IV, Part 1 in which Lady Percy describes her husband’s sleeplessness and inability to enjoy life after fighting a battle. Then there are more modern descriptions, like accounts of Civil War combatants who developed what their doctors called “soldier’s heart.”
But though early physicians looked for a physical cause, it wasn’t until the 1880s that psychiatrists connected the symptoms to the brain. At the time, women who expressed vehement emotions were labeled with “hysteria,” a condition that supposedly arose from the uterus. When French neurologist Jean-Martin Charcot saw similar symptoms in men, he chalked them up to traumatic events—rather than biological destiny—and the term “traumatic hysteria” was born.
“The concept of trauma was entangled with feminine weakness from the beginning,” says Mary Catherine McDonald, a historian of PTSD who works as an assistant professor of philosophy and religious studies at Old Dominion University. And when World War I blasted onto the scene, it challenged a common conviction that psychological steadiness was a matter of personal character, masculinity, and moral strength.

Shell shock and combat fatigue
From aerial combat to poison gas, WWI introduced terrifying new combat technology on a previously unimaginable scale, and soldiers left the front shattered. Seemingly overnight, the field of war psychiatry emerged and a new term—shell shock—appeared to describe a range of mental injuries, from facial tics to an inability to speak. Hundreds of thousands of men on both sides left World War I with what would now be called PTSD, and while some received a rudimentary form of psychiatric treatment, they were vilified after the war. As historian Fiona Reid notes, “shell-shock treatment was constantly entwined with discipline” in militaries that had trouble aligning their beliefs in courage and heroism with the reality of men who bore invisible wounds.

By World War II, psychiatrists increasingly recognized that combat would have mental health ramifications—and concluded that too many men who were prone to anxiety or “neurotic tendencies” had been selected to serve in the previous war. But though six times as many American men were screened and rejected for service in the lead-up to the World War II, military service still took its toll. About twice as many American soldiers showed symptoms of PTSD during World War II than in World War I. This time their condition was called “psychiatric collapse,” “combat fatigue,” or “war neurosis.”
Military officials assumed that removing men from combat situations or treating them with injections of drugs such as sodium amytal would relieve their psychiatric distress. It didn’t work: Nearly 1.4 million of the 16.1 million men who served in World War II were treated for combat fatigue during the war, and the condition was responsible for 40 percent of all discharges.

Post-Vietnam syndrome
A growing recognition of the ubiquity of psychiatric injury during war prompted more compassionate approaches to traumatized veterans. “The soldier suffers in the modern war situation a privation hard to equal in any situation in civilian or even primitive life,” wrote psychiatrist Abram Kardiner, whose 1941 book The Traumatic Neuroses of War helped change views of what is now known as PTSD. But, despite a growing recognition of the unique stresses of combat, as well as studies that showed the effects of war could last for decades, soldiers continued to face out-of-date views on their ability to bounce back from combat-related psychiatric distress.
In 1952, the American Psychological Association published the Diagnostic and Statistical Manual of Mental Disorders (DSM), the closest thing psychiatry has to a bible. The handbook helps professionals diagnose mental illnesses and strongly influences everything from research to public policy to health insurance. But veterans’ symptoms were categorized under disorders like depression or schizophrenia instead of being recognized as a distinct diagnosis.
Enter “Post-Vietnam syndrome,” a term coined in 1972 by psychiatrist Chaim Shatan. By then, Vietnam veterans had been returning home for years, and many were beset by emotional numbness, volatility, flashbacks, and rage. In part because many experienced delayed symptoms, veterans had trouble accessing treatment and benefits despite their invisible wounds.

Increasingly, veterans turned to what psychiatrist Robert Lifton called “street corner psychiatry”—veteran self-help communities who often combined their healing with anti-war protests. Along the way, they met clinicians and researchers like Lifton and Shatan, who began to advocate for the DSM to include some kind of post-combat stress diagnosis. In 1980, “post-traumatic stress disorder” became a formal diagnosis in the DSM’s third edition. Twelve years later, it was also adopted in the World Health Organization’s International Classification of Diseases.

Invisible wounds
Today’s definition of PTSD is more inclusive than ever—and the condition is recognized among survivors of sexual abuse or assault, health crises and surgeries, natural disasters, bereavement, mass shootings, accidents, and more. PTSD is associated with everything from flashbacks and nightmares to

hypervigilance, problems concentrating, amnesia, dissociation, and negative beliefs about themselves or others.
With every passing year, researchers develop new treatments for PTSD and learn more about how trauma affects the brain and body. They are also grappling with the possibility that the effects of trauma and stress can be passed from one generation to the next through chemical changes that effect how DNA is expressed. A 2018 study, for example, found high mortality among the offspring of men who survived Civil War prison camps in the 1860s. Scientists are still sparring over an earlier study that suggested the offspring of Holocaust survivors inherited a different balance of stress hormones than their peers.
Other researchers, like Jessica Graham-LoPresti, push against the limitations of the official PTSD diagnosis itself. A clinical psychologist and assistant professor at Suffolk University, Graham-LoPresti studies the effects of systemic racism on African-Americans. “People of color experience a lot of symptoms in response to the frequency and pervasiveness of racism that mirror the symptoms of PTSD,” she says, noting that watching footage of police brutality can exacerbate the fears and stresses of lives already touched by pervasive racist experiences. “This is not new, but [this imagery is] causing a lot of hypervigilance, emotional responses of stress and anxiety, and feelings of helplessness and hopelessness.”

But though the current definition of PTSD considers experiencing or witnessing a single incident of racialized terror an inciting incident, it doesn’t allow for the macroaggressions and intergenerational dynamics African-Americans experience every day. “It’s a complicated conversation,” says Graham-LoPresti. “It is so new, and researchers of color are starting to get a lot of pushback because the field is so overwhelmingly white.”
As Graham Lo-Presti works to connect the dots between racism and PTSD, her colleagues are considering the potential effects of another pandemic: COVID-19. Psychiatrists are bracing for a flood of patients traumatized both by surviving the illness and losing their loved ones to it. In the wake of the SARS epidemic in Hong Kong in 2003, some patients and healthcare workers developed PTSD—and in a variety of studies, people who were quarantined exhibited more signs of post-traumatic stress than people who were not.

But that doesn’t mean that everyone who lives through a traumatic event will develop PTSD—or that those with post-traumatic stress disorder can’t find healing and joy. As with other chronic illnesses, PTSD can go into remission—and as the study of PTSD matures, researchers have come to appreciate the brain’s heroic attempts to heal itself after traumatic events.
“It’s such a destructive idea to think that PSTD is dysfunction,” says McDonald. “We’re getting it fundamentally wrong when we think it’s a sign of brokenness. It’s the sign of the impulse to survive.” 



Tuesday, September 27, 2016

Veteran Groups Intervene in Fired Phoenix VA Director Lawsuit

Stars and Stripes | Sep 27, 2016 | by Travis J. Tritten

This undated handout photo provided by The Veterans Affairs Department, shows Sharon Helman, director of the Phoenix VA Health Care System. (AP Photo/Veterans Affairs Department)

WASHINGTON — A dozen veteran and military groups have entered the legal fight with former Department of Veterans Affairs executive Sharon Helman in hopes they can salvage a law allowing the department to fire top managers more quickly.

A federal appeals court this month allowed the Veterans of Foreign Wars, AMVETS, Iraq and Afghanistan Veterans of America and nine other groups to join the lawsuit between Helman and the VA. They argue the law used to fire her is constitutional and should be upheld.

The outcome will determine the future of the 2014 law that allows executives to be terminated in three weeks with no option for an appeal and was part of an effort by Congress to root out a "corrosive" management culture after the VA's national wait-time scandal. The VA announced it would abandoned the law in June — potentially handing Helman a win in court — because the Justice Department decided it violated the rights of the roughly 300 executives employed by the sprawling department.

"This ruling is an important win for us," the attorney for the veteran and military groups, Michael Morley, wrote in an email to Stars and Stripes. "Most basically, it shows that the court takes our arguments seriously and will not invalidate the [law] without considering them."
If the groups prevail, the VA could continue to expedite its firings of executives guilty of wrongdoing, which supporters including veterans groups hope will help fix the troubled department. Otherwise, Helman could win her lawsuit and the VA will return to the previous firing guidelines used for all federal executives.

Morley, when reached by phone Monday, said the court has allowed the groups' argument that the streamlined firings are constitutional to be added into the lawsuit. Now, Helman and the VA will likely file responses with the U.S. Court of Appeals for the Federal Circuit in the coming weeks and there could be oral arguments heard in December or January, he said.

The lawsuit also includes the National Association for Uniformed Services, Reserve Officers Association, Non-Commissioned Officers Association, Marine Corps League, Army Reserve Association, Marine Corps Reserve Association, U.S. Army Warrant Officers Association, Special Forces Association and Jewish War Veterans of the United States.
Helman is suing the VA over her firing in 2014 when she was director of its Phoenix hospital system. A whistleblowing doctor triggered a national scandal with claims that veterans in Phoenix had died while waiting for care. Federal audits found secret wait lists were kept there and at VA health care facilities across the country to hide long delays.

Helman was ultimately fired for accepting thousands of dollars in gifts that included a paid trip to a Disney theme park and concert tickets. An appeals judge found in December 2014 that the VA did not have grounds to fire Helman for the wait-time issues.

But the law used to fire her quickly has been at the center of the case.

In the wake of the 2014 scandal, Congress passed the new rule streamlining the firing of executives implicated in wrongdoing. It allowed an administrative judge to make a final decision on a termination appeal within 21 days and included no option for a further appeal.

Like other federal executives, VA managers had been able to appeal their termination to the Merit Systems Protection Board in a process that could typically take months.

Concerns over the legality of the quick firings bubbled up even before the law was passed and the VA later told Congress it had misgivings.

The firing rule suffered a major blow in May when the Justice Department said denying any appeal after an administrative judge's decision violates executives' due process rights and is unconstitutional.

The VA followed in June with the announcement that it would no longer firing executives using the expedited rules.

http://www.military.com/daily-news/2016/09/27/veteran-groups-intervene-in-fired-phoenix-va-director-lawsuit.html

Senators Seek Inquiry into Concerns about Veteran's Suicide



DENVER — Two U.S. senators said Tuesday they asked for an investigation into a whistleblower's report that an Army veteran killed himself while awaiting treatment for post-traumatic stress disorder at a U.S. Department of Veteran Affairs clinic in Colorado Springs.
Sens. Cory Gardner, R-Colo., and Ron Johnson, R-Wis., said they also asked the department's inspector general to investigate whether the whistleblower faced retaliation after reporting his concerns.
The inspector general's office is the Veteran Affairs department's internal watchdog.
The department will work with the inspector general and the senators to determine what happened, agency spokesman Paul Sherbo said.
The senators did not identify the soldier who killed himself but said he was 26 and had served as an Army Ranger.
Gardner said he wanted to avoid a repeat of a 2014 scandal over long wait times that veterans endured to get health care, and allegations that some VA officials falsified records to cover up the problem.
The scandal led to the ouster of Veteran Affairs Secretary Eric Shinseki.
Gardner said the whistleblower also reported that the Colorado Springs clinic might have tampered with its wait list records after the veteran's death.
Seven months ago, the Veteran Affairs inspector general said workers at the Colorado Springs clinic incorrectly reported that some veterans got appointments sooner than they actually did.
Investigators did not say whether the records were deliberately falsified.


Union Bosses, VA Bosses Rigging System for Failure

Military.com | Sep 05, 2016 | by Rep. Jeff Miller
U.S. Rep. Jeff Miller, a Republican from Chumuckla, Florida, is the chairman of the House Committee on Veterans' Affairs. The views expressed in this commentary are his own.

A visitor leaves the Sacramento Veterans Affairs Medical Center in Rancho Cordova, Calif., on April 2, 2015. Rich Pedroncelli/AP



In an expletive-laden rant delivered earlier this year, a belligerent American Federation of Government Employees President J. David Cox threatened Department of Veterans Affairs Secretary Bob McDonald with physical violence.
Cox was "prepared to whoop Bob McDonald's a--," he said. "He's going to start treating us as the labor partner … or we will whoop his a--, I promise you," Cox continued.
McDonald's response? Absolutely nothing.
The exchange perfectly encapsulates the corrosive influence government union bosses are having on efforts to reform a broken VA. It's a never-ending cycle in which pliant politicians and federal agency leaders bow to the bosses' demands to preserve the dysfunctional status quo of our federal personnel system, which almost guarantees employment for government bureaucrats no matter how egregious their behavior.
The problem with union bosses like Cox is that they are more interested in protecting misbehaving VA employees than the veterans the department was created to serve.
The problem with VA leaders like McDonald is that, in their perpetual quest to placate big labor's powers that be, the taxpayers and veterans they are charged with serving are paying the price.
It's no wonder McDonald was silent after Cox's violent threats. Cox's bellicose behavior is precisely the type of employee conduct VA leaders and union bosses routinely defend.
Take the case of a VA Caribbean Healthcare System employee who AFGE helped to keep her job after she participated in an armed robbery. Unwilling to admit the crucial role AFGE union bosses played in helping the criminal keep her job, VA has offered a series of outrageous excuses in order to explain her continued employment. "There was never any indication that the employee posed a risk to Veterans or VA property," VA Under Secretary for Health David Shulkin said, adding that the employee couldn't be terminated for her armed robbery participation because it occurred in her free time. Really?
The fact that AFGE routinely defends the indefensible among VA employees is not surprising. After all, the organization's first loyalty is to government workers above everyone else. What's disappointing, however, is VA leaders' refusal to challenge AFGE and its tactics. VA's silence is more proof that the bosses -- both VA and union -- are all part of the same system, which specializes in protecting its own.
Consider how VA safeguarded two senior bureaucrats when the department's inspector general caught them orchestrating a scheme to rake in thousands in taxpayer-funded relocation benefits.
According to the IG, VA regional office directors Diana Rubens and Kimberly Graves inappropriately used their authority, enabling them to benefit from a total of more than $400,000 in taxpayer-funded relocation payments. Rubens, alone, received more than $274,000 in benefits to make the roughly three-hour move from Washington, D.C., to Philadelphia. That's almost $100,000 per hour of driving.
When alerted to Rubens' and Graves' conduct, VA's inspector general made criminal referrals to the Department of Justice, while VA leaders went out of their way to allow them to keep their jobs, as well as the benefits they collected as part of the scheme. VA Deputy Secretary Sloan Gibson even expressed confidence in the pair's leadership abilities and said keeping them on the payroll as regional office directors was "the morally right thing to do."
For VA and union bosses, however, it's about more than just protecting their own. They are also actively fighting to protect VA's broken status quo.
Case in point is the Veterans First Act, a Senate bill that was ostensibly designed to address the department's number one problem: its widespread and pervasive lack of accountability for misbehaving employees.
AFGE union bosses got their hands on an early draft of the legislation and demanded that senators water down the bill in four key areas. After senators made all of the changes the union bosses had dictated, AFGE endorsed the bill.
Once the union bosses gave the revised Veterans First Act their stamp of approval, McDonald began rallying support for the legislation.
McDonald's sudden support for the Veterans First Act marked a remarkable change of heart for him on the subject of VA accountability. Previously, McDonald's VA had opposed almost every bill that would have attempted to meaningfully help VA solve its accountability problems. Perhaps McDonald only supports accountability reforms that union bosses have had the chance to render toothless.
And so it goes at VA, where union and VA bosses fight to maintain a system in which corrupt and incompetent employees have more rights than the veterans they are charged with serving.
Meanwhile veterans and taxpayers are paying the price.

Tuesday, September 20, 2016

Congressional Hearing at the VA Medical Center, Northport, NY

Tuesday, September 20, 2016
Congressional Hearing at the VA Medical Center, Northport, NY
House Subcommittee on Oversight and Investigations
VAMC Northport, 79 Middleville Rd., Northport, NY  11768
Auditorium, Bldg. 5
9:00 AM

Committee Members & Non-Committee Representatives present:
1) Jeff Miller, Chairman, House Committee on Veterans Affairs
2) Mark Takano, Ranking Member, House Committee on Veterans Affairs
3) Kathleen Rice, House Subcommittee on Oversight and Investigations
4) Lee Zeldin, House Subcommittee on Oversight and Investigations
5) Steve Israel, House Committee on Veterans Affairs
6) Two Staff Counselors
7) Two Staff Investigators

Witnesses:
1) Dr. Mayer Bellehsen,  Northwell Health Corp. (formerly LIJ/North Shore Health System
2) Dr. Joan McInerney, Director, VISN 2 (regional office), Dept. of Veterans Affairs
3) Mr. Phil Moschitta, Director VA Medical Center, Northport, NY
4) Dr. Charlene Thomesen, Chief of Psychiatry, VA Medical Center, Northport, NY

Hearing focus: quality of care concerns, the facility’s state of disrepair, leasing and                                                 contract issues, and oversight lapses by management and VHA
Mr. Miller’s opening statement (summary bullets):
  • Air quality in the main Hospital building
  • failure of the A/C units in Radiology
  • Crumbling infrastructure
  • Veteran and non-Veteran unreported suicides connected to the Hospital
  • The lack of control and the abundance of narcotics on the Hospital campus
  • Lack of leadership in top management
  • Ghost Panels
Notes on Hearing:
  • Dr. McInerney - claimed the VA northport has “walk-in” Mental health for 25 years
  • Dr. McInerney - claimed the Facility needed $290 million for capital improvements
  • Dr. McInerney started quoting false numbers on amount and quality of medical care at this Facility
  • Dr. Bellehsen, quoted 150k Veterans in Nassau & Suffolk Counties (Long Island, NY)
  • Dr. Bellehsen, praised Dr. Thomesen and Phil Moschitta for their collaborative efforts in creating a dual treatment Facility for Veterans and Families at a satellite Clinic in Bay Shore, NY
  • The three VA witnesses could not, or would not, answer direct questioning in reference to the working protocols in the Hospital’s Emergency Room (this line of questioning was as a result of one recent, on-campus suicide / they dodged questions about the video surveillance cameras in place at the E.R. triage area / there was an argument over disclosure of Patient information due to HIPPA Law; Mr. Moschitta had no idea that HIPPA was actually a Law he thought it was just a policy) / claim of 57 E.R. visits a day / more back and forth about video cameras / Mr. Moschitta was less than forthcoming on all questions about the E.R. and the Triage protocol, finally claimed he didn’t know much about it
  • Dr. McInerney claimed 24 hour Psychiatric Care available at the Hospital / this should have been Dr. Thomesen’s turn to answer, but she remained silent
  • Ms. Rice started a diatribe on how fantastic the Northport VAMC has been and quoted numbers on “satisfaction” percentages that are totally unbelievable (90%) / she has been drinking the Kool Aide
  •  / Mr. Moschitta picked up on Ms. Rice’s comments and launched into his own diatribe on the glory of the VAMC Northport / Ms. Rice continued to deflect from the agenda
  • Dr. Bellehsen claimed more than adequate “advertising” by Northwell and the VA for the dual Clinic in Bay Shore, NY
  • Mr. Israel brought up the FBI and Suffolk Police investigation into the most recent on-campus suicide / he got stonewalled by the witnesses who stated that the Hospital serves 31.5k Patients annually, and is in the top 10% Nationally in satisfaction ratings
  • Mr. Miller brought up the “Ghost Panels” and the alleged revenue the Hospital garners from this practice / discussion on who ordered this practice and who is involved in effecting the practice / witnesses stonewalled and evaded and stumbled, and finally blamed lower echelon employees for any maleficence
  • Dr. McInerney mentioned the formal name for the “Ghost Panels” - Group Practice Panel Program
  • Dr. Bellehsen claimed dual Clinic billing services only since beginning of 2016
  • Mr. Moschitta claimed that repairing building roofs cost $600k ea. / work being done by Hospital employees / only real cost is for materials / plans to try to enlist U.S. Reservists to do work for free (job training exercise) / the roof repairs he eludes to are being done on the old single family dwellings on the campus
  • Mr. Israel tried discussing the HVAC problems, again / he got no cogent answer from Mr. Moschitta who deferred further questioning to the Secretary of the Department of Veterans Affairs, Bob McDonald / Mr. Moschitta failed to mention that he was going to hold out for $8 million to refurbish the Operating Suites before fixing the air quality problems / he referred to “statement of work” documents / then he claimed only a $50k cost for portable A/C units which were previously tallied at $2.8 million in Mr. Miller’s opening remarks (????)
  • Dr. McInerney claimed mostly Patients were to blame for delays in putting off surgeries due to the O.R. closures / she claimed everyone else was duly accommodated elsewhere
  • Note: way too much time devoted to Northwell’s involvement / most of this was not pertinent to the agenda / House Health Subcommittee was mentioned in reference to billing out to outside insurance, mainly Tricare
  • Veterans in audience were asked for a show of hands pro and con regarding the quality of health care at this Hospital / typically, there was more pro than con
  • Mr. Zeldin mentioned the maintenance requests by the Hospital management were so weak they were almost last in the National priority ranking for which Facilities actually get funds for fixing/replacing infrastructure
  • Mr. Miller & Mr. Takano closed the Hearing
This is just a summary from my notes and published documents available prior to the hearing. A full question and testimony document should be available soon on the House Committee’s website; go to - https://veterans.house.gov/subcommittees/oversight-and-investigations-114th-congress
Of particular note, Mrs. Peter Kaisen (Joan) was in attendance; she is the widow of the most recent Veteran to commit suicide on the Hospital campus - 76 year old Navy Veteran Peter Kaisen - whose death spurred this investigation and ensuing Hearing.
On my way out of the Hearing room, one of the Committee Investigators whispered to me, “He’s in big trouble.” referring to Mr. Moschitta.


Monday, September 19, 2016

Deaths, Fraud Allegations and an Inquiry Into a Long Island V.A. Hospital

N.Y. / REGIONN.Y. / REGION

By KRISTINA REBELO and MARC SANTORASEPT. 19, 2016



Photo
A series of troubling failings and allegations of wrongdoing have called into question the care being provided to thousands of the nation’s military personnel by the Northport Veterans Affairs Medical Center on Long Island. Credit Johnny Milano for The New York Times

Along the winding drive through the 300-acre compound of Long Island’s only veterans’ medical center, banners line the road stating the presumed values of the institution: integrity, commitment, advocacy, respect and excellence.
But in recent months, a series of troubling failings and allegations of wrongdoing have called into question the care being provided to thousands of the nation’s military personnel by the Northport Veterans Affairs Medical Center, in Northport, N.Y., with charges of abuse that include widespread billing fraud and the failure to report the death of a patient for months after his body was found in a building on the complex.
The problems plaguing the medical center first drew attention after all five of the hospital’s operating rooms were shut down in mid-February, because sand-grain-size black particles had begun falling from the air ducts. Veterans in need of surgery had to go to other hospitals for care, often leading to further delays in their treatment or postponed operations.
The closing of the operating rooms was first reported by The New York Times in May. Representative Lee M. Zeldin, a Republican who represents the First District on Long Island and is a member of the House Veterans’ Affairs Committee, then collected information from whistle-blowers and others and turned it over to the committee, which will hold a public hearing of the committee at the medical center on Tuesday.
The problems at Northport come two years after whistle-blowers revealed widespread dysfunction and corruption at a V.A. hospital in Phoenix, where it was reported that veterans were dying while waiting for care. It soon emerged that there were systemic problems at medical centers operated by the Department of Veterans Affairs around the country.
Despite calls from the White House for the department to be “restructured and reformed,” two years later problems remain and the topic has become fodder for the presidential campaign.
At Northport, the failure to properly maintain the operating room facilities may be the least of the issues that the congressional committee will take on.
Hospital officials, including the facility’s director, Philip Moschitta, have been called to testify. According to a person familiar with the investigation, who was not authorized to speak and requested anonymity, they will also be asked about allegations of widespread fraud, including the collection of thousands of dollars in fees to care for veterans who were never actually treated.
According to internal emails, and current and former employees familiar with the alleged scheme who spoke on the condition of anonymity because they feared retaliation, nurses were directed to make cold calls to veterans and then code those calls to look as though they had been solicited by the patient, not the practitioner, in order to enhance revenue.
One former hospital employee likened the practice to your private physician calling you out of the blue to check up on you, then billing your insurance company for the call. The former employee, who asked to speak anonymously to avoid reprisal, said the practice was a means of padding the numbers.




All five of the Northport’s operating rooms were shut down in mid-February because sand-grain-size black particles had begun falling from the air ductsCredit Johnny Milano




In all, the calls apparently generated roughly $1 million in payments for more than 200 veterans, according to the emails.
A number of the nurses directed to make those calls appeared concerned about the activities, and a package of their email correspondence was turned over to the House Veterans Affairs’ Subcommittee on Oversight and Investigations. A copy was obtained independently by the Times.
Instead of receiving overtime pay for the hours spent logging calls, which might have raised suspicions, the nurses earned comp time, according to the emails.
One nurse wrote that the veterans were being used as “cash cows,” which the hospital administration wanted “to milk for $9 million.”
The worth of each veteran in the scheme: $4,285.71.
“Lots of questions that make me a little uneasy,” one nurse wrote. “What would be the best place to get accurate information on whether this is an ethical move?”
Another email complained about the workload. “I also find it unfair to expect this amount of work on already overburdened nurses,” it said.
A response read, “Notice how management is tracking the R.N.s and tallying their calls. This will no doubt be used to retaliate — keep track of that. Notice how only comp time is being issued vs overtime to hide any $ going to support said telephone encounter billing fraud.”
At another point the same nurse was even more blunt. “I would advise against engaging in this telephone billing fraud,” the nurse wrote. “Nothing has been put it writing and no written guidance/instructions have been disseminated to obfuscate the fraud.”
Some of the nurses, on the other hand, boasted of their activities at a meeting of clinical service directors, proudly proclaiming the efforts to re-engage 2,000 patients and bring them back to Northport.
When asked who had authorized the efforts, Walinda West, deputy director for media relations at the Department of Veterans Affairs, said only that it was a recommended practice for primary care teams “to follow up with patients who are due for care, or who have preventive care needs.”
But according to the nurses’ emails, management was asking “clinical staff to make phone calls that count as appointments with NEW patients, to increase access.”
PHOTO
 


The death in March of Anthony J. Cox, a veteran, shown in 1984, who was working at Northport and enrolled in a drug rehabilitation program, was not reported even though his body was found on the campus.





The committee is also looking into the circumstances surrounding the suicide of a veteran, Peter A. Kaisen, 76, in a Northport parking lot on Aug. 21, and why the death in March of Anthony J. Cox, 51, a veteran who was working at Northport and enrolled in a drug rehabilitation program, was not reported even though his body was found on the campus.
The circumstances surrounding Mr. Cox’s death and the discovery of his body remain murky. The autopsy report, obtained by The Times, said he had died of a fentanyl compound overdose; fentanyl is a synthetic opioid more powerful than heroin and, according to a recent government report, is responsible for an increasing number of overdose deaths in New York and across the country.
According to the police report, Mr. Cox stopped responding to phone calls on a Friday; his body was discovered on a Monday morning.
When Mr. Cox’s mother, Judith Wood, 77, a retired nurse and a United States Air Force veteran, arrived from South Carolina to claim her son’s body and learn what had happened, she said she was met with systemic silence at the Northport campus.
“No one would tell me anything,” Mrs. Wood said. “I was not allowed to go where he lived; we kept getting the runaround. Everyone shut us down. There’s something screwy about that place.”
The death of Mr. Cox was never formally announced by the medical center, and it was not reported to the group that accredits and certifies health care organizations, or to local congressional offices as what is known as a sentinel event, an unanticipated death or serious injury.
For two months after Mr. Cox was found dead, the medical staff continued to make notes on his chart as if he were alive.
“Patient will see me on 5-23. Patient was a no-show. No testosterone will be filled unless he follows us in the clinic,” one clinician wrote in Mr. Cox’s electronic medical records, which The Times obtained from his family. Other notes indicated that offices at Northport had made calls to Mr. Cox.
A spokesman for the Northport medical center declined to comment, and said in an email statement that “we look forward to participating in Tuesday’s hearing and providing the committee with information about the high-quality care provided at this facility.”
Representative Zeldin expressed frustration with the Department of Veterans Affairs, which he said was “stonewalling congressional efforts to investigate.”
In July, congressional investigators submitted questions for Mr. Moschitta, the medical center’s director, but have received no response.
Representative Jeff Miller, Republican of Florida and chairman of the House Veterans’ Affairs Committee who will lead the hearing, said in a statement that “with or without the Northport V.A.’s cooperation, we will continue working closely” with Mr. Zeldin’s office “to investigate this matter until all the facts are at hand.”